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Meritech Technical Support

Gain peace of mind and ensure optimal preformance for your equipment.

Unmatched Service

When you partner with Meritech, purchasing technology is only the beginning of our relationship. We are more than a mere equipment manufacturer and truly work to serve our customers to improve hygiene outcomes in their facility over the long term. Our experienced team of technical support specialists and customer service managers are dedicated to ensuring Meritech stations always operate at peak performance. We accomplish this through a comprehensive service offering that includes regular cleaning and calibration, employee training on equipment use and hygiene best practices, and hygiene zone assessments. 

“The service you guys provide is excellent! It really helps out our company and all of our hand washing needs. Whenever we need a technician to come out and service our equipment you guys do it in a timely manner. We appreciate all the good service and equipment that you guys provide.”
“The part that impresses me most about Meritech is the professional friendly service that is noticeable from the very first time I met the team. It seems like an organized company that focuses on the details, even after the sale. I was also impressed that part of the sale was a customer service tech visit to make sure handwasher was working properly. Great people to deal with!”
"We have had a CleanTech® automated handwashing system since 2009. We are a small rural hospital so we have the automated system located in our clean utility room which is centrally located in our nursing unit. The staff loves using the handwashing system. During the flu season, the staff has been especially grateful that we have the unit. Whenever, we have had issues with the unit, Meritech has been very helpful."
"Meritech has been very good in the following areas: Making sure we have enough soap, making sure the machine is serviced properly and very easy to order soap and to communicate any issues."
“I have had nothing but great experiences with Meritech. We haven’t had any issues with our systems and we continue to get great support when we have questions.”
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Clean & Elegant
Fully Responsive
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Clean & Elegant
Fully Responsive

Service Agreement Benefits

Responsive Service

We are here for you when you need us. If your stations need service give us a call and we will work diligently to resolve your problem.

Virtual Support

In an effort to solve problems as quickly as possible our technicians offer their expert advice over the phone or video conference.

Employee Training

To ensure you maximize your investment in Meritech hygiene technology we offer employee training on proper hygiene techniques and equipment use.

Self-Help Video Library

To solve simple issues and perform routine maintenance we have developed an expansive library of video guides.

Preventative Maintanence

Regularly scheduled preventative maintenance visits that include station cleaning and calibration.

Parts Warranty

All parts required for maintenance and station cleaning & calibration are included at no additional cost.

Interested in a Service Agreement?

Place Service Request

Click the button to the right and submit the form to place a service request.

Meritech Help Videos