FAQs

Partnering with Meritech includes everything you need for the perfect hand wash every time, including the CleanTech^® automated hygiene equipment, hygiene solution, preventative maintenance, parts (excluding footwear consumables like brushes and mats) and labor warranty, and all shipping costs. The program can also include all necessary footwear enhancement components to deliver highly effective footwear sanitation during the automated hand wash.

When partnering with Meritech, you owe nothing for the first 60 days of your risk-free trial period. During that time the equipment and solution will be shipped to you to install and test at your facility. If you don’t like it for whatever reason within that first 60 days, you just ship it back to us.

With the equipment delivery, you will receive half of your annual supply of hygiene solutions. The additional amount is available to you anytime during the first 12 months of the agreement. On each anniversary date, your yearly supply of hygiene solutions will be available upon request.

Once the annual supply of hygiene solutions has been depleted within a 12-month period, you can simply purchase more hygiene solutions for additional hand washes. Please contact us for pricing.

This program is not a lease. You have full ownership of the equipment at the start of your Meritech partnership. This partnership simply allows you to distribute the cost of the equipment over 36 payments.

We offer multiple payment options, please contact us to learn more.

There are absolutely NO financing fees or interest rates applied to the cost of the program.

Your hygiene partnership can be canceled at any time. If canceled within 60 days from your equipment ship date, there will be no cancellation fees, but you will be required to pay freight costs for the returned equipment. If this agreement is canceled after 60 days from your equipment ship date, there will be a cancellation fee equal to 40% of the value of the remaining payments once the equipment is returned.