For almost 30 years, Meritech has lived by a core value of making the world a healthier and safer place by redefining human hygiene. This enduring mission guides us as we face the difficult challenge of responding to the coronavirus (COVID-19), which the World Health Organization declared a pandemic on Wednesday, March 11. This is a time when we must do all we can to reduce the spread of COVID-19, protect our most vulnerable populations, and reduce the potential to acquire or spread this virus. See our internal protocols implemented in response to the coronavirus outbreak. We also have extended service agreements for existing customers with no extra cost, learn more below.
On March 16, 2020 Meritech implemented safety precautions to prevent the spread of COVID-19 and keep employees safe while still meeting customer needs. Due to increased risk we have decided to expand our response protocol to include the following:
Due to the impact of the Coronavirus (COVID-19) pandemic on social interaction and travel restrictions, and in an effort to act responsibly to prevent further spread, we have made the decision to temporarily discontinue all non-critical preventative maintenance facility visits.
Our entire customer service and field service teams will be available to help support any technical inquiries remotely. In an effort to mitigate impact on existing customers, we will be extending every service agreement that is active by 30 days at no additional cost. We will continue to monitor the situation, and if further measures are required we will promptly send notification.
Please contact us with any further questions. As experts in human hygiene, our goal is to empower customers with information and resources to respond responsibly to this threat. Please visit our Coronavirus Information Center at to learn more.
Facts over fear. Clean hands. Open hearts.