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Field Service Account Manager
We are looking for a highly motivated, self directed individual to join our service team to improve our level of customer support and responsiveness, and to increase our solution sales within assigned territories. Meritech is a market leader in employee sanitation and hygiene technology; most notably through the manufacture and sale of a patented line of automated hand and boot hygiene and sanitization equipment systems.
The ideal candidate is someone who is: able to represent Meritech in a professional, courteous and professional manner; mechanically inclined and able to service our equipment in the field and; able to promote and increase solution sales within a defined territory.
Job Characteristics/Key Responsibilities:
- Ability to professionally represent Meritech and to develop customer relationships to promote the consumption of our products and services.
- Heavy travel to key accounts in defined territory to service equipment, advance the consumption of our solutions and identify additional equipment placement opportunities.
- Mechanically inclined in basic plumbing and electric with the ability to do basic problem solving.
- Ability to communicate technical information in written and voice mediums.
- Basic computer skills: e-mail, Microsoft Office.
- Ability to keep detailed records and file weekly reports in timely manner.
- Ability to do set-up and tear-down of trade show materials.
Benefits Include:
- A competitive base salary consistent with your experience. A comprehensive benefits package including Insurance (Medical, Dental, Vision, Life, LTD, STD).
- Performance incentives in service effectiveness, solution promotions and in identifying organic equipment sales opportunities.
- Generous travel and automobile plan.
For more information please contact: bmichael@meritech.com
Inside Sales Manager
We are seeking TWO
experienced and highly motivated sales professionals for the position of
Administrative Sales and Customer Service Assistant.Both positions report to the Director of Sales. The ideal candidates will have the experience and the energy to contribute in all areas of the company's growth and development.
Job Description/Responsibilities:
- Calls to existing customer base to assure satisfaction and promote
chemical sales/contracts.
- Maintain chemical contracts, buying trends, promote new chemicals
and company products.
- Answer customer questions about products, pricing and availability
- Build and maintain relationships with existing and prospective
customers
- Gain a good technical understanding of our products
- Provide administrative assistance to the Director of Sales and two
Sales Managers within the sales Team by providing phone support, quotations,
proposals, spreadsheets, travel arrangements, calendars, etc.
- Candidate will be trained and able to handle customer and prospect
inquiries and concerns
- Heavy trade shows coordination-orders, travel, schedules,
literature, mailings, follow-up.
- No travel is required in these positions
- Sales Order entries, quotations, and reports using Great Plains
Software on a daily basis
Qualifications:
- Proven experience in customer service contact either via phone or in
person in an effort to increase sales of a commodity or capital equipment
required.
- Must have high energy, outgoing personality, a positive attitude,
flexible, a strong work ethic, and a commitment to customer service
excellence.
- Successful candidates will have at least 3 years of customer
service or sales experience as well as proven high level administrative
skills.
- Extensive experience with Great Plains Software a definite plus for
entering customer information, quotations and sales orders.
- Excellent verbal/written communication skills. Strong telephone,
negotiation and problem-solving skills are essential
- Microsoft XP, Vista, Outlook, Excel, SalesForce.com, internet
explorer skills, are all valuable skills to the positions.
Benefits Include:
- A competitive base salary consistent with your experience
- A comprehensive benefits package including Insurance (Medical,
Dental, Vision, Life, Disability, & 401K)
- Generous personal/vacation and paid holiday policy
Contact: Michele Colbert, Director of Sales
mcolbert@meritech.com
Fax # (303) 790-4859
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